How To Hard Reset
If the above method doesn’t work as your phone stays in the frozen condition for the longest time, follow the below steps.
- First of all, power off your Surface tablet before powering it on.
- Press and hold the left shift key on the login screen.
- Now, press power icon.
- Tap to restart.
- Click on the troubleshoot option.
- Choose the reset your PC option and follow the on-screen instructions to complete the process.
Also, while choosing any of the above methods to perform the hard reset on your Microsoft Surface Pro 3, keep the following things in mind.